Information about RPA
RPA (Robotic Process Automation) is a technology that allows computer software to be configured as to have a “robot” imitate and integrate the actions of a human being interacting with the digital systems to execute one or several business processes.
Is RPA different than other automation tools?
RPA allows businesses to automate at a fraction of the cost and takes considerably less time to implement. RPA is non-intrusive in nature and leverages the existing infrastructure without causing disruption to underlying systems, which would be difficult and costly to replace.
RPA offers fast benefit realization with minimal upfront investment and no disruption to underlying systems. Led by the business with support from IT, is highly scalable and adapts to changing business environments.
RPA robots are capable of mimicking most user actions. They log into applications or websites, move files and folders, open emails and attachments, copy and paste data, process data, fill in forms, extract data from documents, forms, web-browsers, and more.
What are the ideal processes that RPA can automate?
Any high-volume business-rule-driven, repeatable process.
A human resource service provider from Europe was processing 2,500 sick leave certificates per month with an average processing time of 4 minutes per request. Within several weeks an RPA solution was implemented which helped them achieve 90% process automation. The RPA robot was designed to extract data from SAP, inserts the information into the client’s systems, and prints it. The HR service provider achieved a return-on-investment within six months, with error rates reduced to 0%, manual effort reduced to 5%, and processing time reduced by 80%.